Some perks of using Salesforce Commerce Cloud:
- Empowerment of Sales Team
Applying Salesforce Commerce Cloud helps sales teams to gain valuable insights into customer preferences in order to tailor sales strategies to customer needs and desires. Giving access to customer data, Salesforce boosts sales by making purchasing recommendations personalized to each customer.
- Enhancement of a CRM System
Customer Relationship Management is one of the most complex aspects of every business. Salesforce Cloud solution helps companies more effectively manage communication and interaction with current and potential customers, guiding them along the most appropriate path.
- Extension of Digital Commerce Into Stores
With omnichannel Salesforce approach, Salesforce can help retailers to provide a compelling digital shopping experience for consumers. Leveraging customer data from marketing and sales, the Salesforce platform is able to engage with buyers at any digital touchpoint.