PZU is the Largest Insurance Group in Central and Eastern Europe, working at the Ukrainian market since 1993. The Group consists of more than 600 insurance offices in Poland, Lithuania and Ukraine, more than 16,000 employees and over 200 types of insurance products. Ukrainian PZU Network has 84 representative offices. Before the electronic life insurance system introduction the insurance agents and brokers completed questionnaires and statements in paper form. Then they were sent by post along with a package of documents from the customer to the central office in Kyiv, where they were checked, the decision taken, and documents were sent back. This whole process was taking too much time and costs for paper work and shipment.
As the world becomes increasingly digital, more and more IT software products emerge in the market. Competition is fierce, and consumers are becoming more demanding of IT software products. Today, customers do not just want a good service, they want an experience. Softengi has optimized the PEAK 15 CRM solution with greater UI/UX design to make it more appealing and user-friendly for PEAK 15's customers.
Softengi has developed a portal of the Unified Complex Monitoring and Forecasting System (UCMFS) on request of the Ministry of Emergency Situations of the Kyrgyz Republic sponsored by the World Bank. The web platform solution is a complex geo monitoring and forecasting tool, which enables specialized authorities to share valuable information, forecast natural hazards and cooperate in research and the event of an emergency.
Creating lab automation and orchestration process for MicroTechnix we helped the company to reduce the operational time and reduce the number of possible human-made errors. The automation of repetitive tasks made it possible for many employees to work on more creative tasks.
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