At Softengi, we believe that every digital business is capable of making a difference. We can positively impact the environment, social life, economic growth, ethics, and philanthropy.
We contribute to building a better world. SDGs (Sustainable Development Goals) ratified by the United Nations are an integral part of our business culture. We adhere to Sustainable Development Goals, just like thousands of other businesses that took up the path of corporate social responsibility.
Among the 17 sustainable goals for development, Softengi is driven by innovations and infrastructure, responsible consumption, climate change, and gender equality. We apply them as an integral part of our Corporate Social Responsibility.
Softengi joined the UNDP Global Compact, taking on an obligation to follow sustainable goals and comply with them in our operations. We recognize the need to maintain and improve the social and environmental situation around us. Our company is dedicated to supporting positive change in the quality of life and business development.
Although Softengi is an international company, we are proud of our Ukrainian heritage. Therefore, supporting Ukraine is vital for us. Among many various initiatives, we cooperate with the Yellow-Blue Foundation to help Ukrainians suffering from the war.
ENVIRONMENT
Developing digital solutions, we focus on making a significant contribution to improving the environment worldwide. As a member of the global community, we recognize our role in implementing corporate social responsibility practices at all levels.
That is why our daily operations are subject to the following principles:
Maintaining a corporate environmental policy and setting standards to operate in an environmentally responsible manner, with additional emphasis on minimizing adverse environmental impact;
Our operations and products have to comply with all applicable standards and regulations, as well as continually integrate the tech industry’s best practices;
Dismiss technologies and processes that may carry a danger to the environment, helping state and public initiatives to eliminate them or reduce their impact on the environment;
Preventive identification and evaluation of environmental risks, along with the implementation of measures to eliminate or control such risks;
Promotion of awareness, accountability, and environmental responsibility among our employees, customers, partners, suppliers, as well as other stakeholders;
Supporting and investing in research and development of environmentally friendly industry programs.
Our Climate Change Consulting service helps our socially responsible clients receive thorough ecological consulting for their businesses. We focus on supporting ecological initiatives, as we think they are crucial for our prosperity.
We will continually review opportunities to improve our environmental performance by establishing goals and constantly measuring progress. Examples of improvements include eliminating paper-based document workflow, working remotely, etc.
GENERAL DATA PROTECTION REGULATION
Softengi follows the Personal Data Protection Policy to preserve the personal data of employees, clients, and suppliers in accordance with applicable requirements of Ukrainian legislation and international laws.
Fundamentals of our Personal Data Protection Policy:
Personal Data (PD) must be processed legally, reasonably, and transparently;
It should be collected and processed in the future only for specific and legitimate reasons;
The amount of Personal Data must be adequate, meaningful, and limited to the purpose of why it has been collected;
Personal Data must be correct, factual, and original. If Personal Data is not relevant, it must be deleted or corrected immediately;
Personal Data must be stored in a form that allows the identification of the person, but only during the period that is necessary for processing the Personal Data for such purposes;
By taking appropriate technical and organizational measures, Personal Data has to be processed in a way that provides the client safety and protection from unauthorized processing, as well as accidental loss and damage.
We apply the same principles to the solutions developed by us in order to meet the GDPRrequirements.
ANTI-CORRUPTION POLICY
To maintain its good reputation, Softengi adheres to honesty and decency in management methods and our business relationships. Company staff, officials, directors and participants, representatives and agents, or other persons acting on behalf of and in the interests of the Company in their activities and relationships with business partners, as well as central and local authorities, are guided by the principle of “zero tolerance” to any manifestations of corruption. We take all measures provided by law to prevent, identify, and counteract corruption and related actions.
The Company ensures the development and implementation of activities that are necessary and sufficient to prevent, detect, and counteract corruption in its activities. The Anti-Corruption Policy reflects the commitment of the Company and its management to high ethical standards and principles of conducting transparent and honest business, as well as the Company’s desire to improve the corporate culture, adhering to the best practices of corporate governance and maintaining the business reputation of the Company at the highest possible level.
Softengi has committed itself to the following objectives:
Minimizing the risk of involvement of management and employees of the Company in corrupt activities regardless of their position;
Building a uniform understanding of the Company’s policy on intolerance of corruption in all of its forms and manifestations among the counterparties, employees, and other persons;
Informing all employees about the basic requirements of the anti-corruption legislation, which can be applied to the Company, its management, and employees;
Establishing the obligations of the employees to know and respect the principles and requirements of this Policy, the key norms of the applicable anti-corruption legislation, and participate in activities undertaken to prevent corruption.
SMART OFFICE AND WASTE OPTIMIZATION: IoT-POWERED OFFICE SPACE
We see a digital transformation not only as part of our mission but as a core philosophy. That is why we offer clients only those technical solutions that we implement for us and our employees.
When facing complex operational issues, we solve them relying on our extensive technical expertise. For example, we created an augmented office solution that combines the best modern technologies – IoT & XR – to provide our employees with a comfortable and safe working environment. This solution was created for all our team members who were forced to work remotely because of the war in Ukraine.
A smart office is basically a digital twin, which is a 3D replica of a facility created in augmented reality mode. It means a user can see a 3D model of the whole office using a smartphone or a tablet. Softengi’s IoT-powered smart office implies having a physical workspace enhanced by sensors that collect vital information such as visitors, temperature, humidity, and CO2, transforming this data into analytics.
OFFICE SUSTAINABILITY
We believe that smart meters should sooner or later be installed in every premise on the planet. Resources consumption optimization is how we, as a digital transformation consulting company, can invest in achieving sustainable goals.
Leading by example, we have installed smart meters in our office. They are created for reading, accumulating, and storing information in real time, warning about energy losses, and even monitoring the quality of utility resources. Microcontrollers with autonomous power supply for 5-10 years are a distinctive feature of smart meters. In addition, radio channels are used to transmit information unidirectionally and bidirectionally (transmission and reception) via the Internet or in other ways.
Electricity and water smart meters have a pulse output that sends the information to a smart home application. It is a more outdated version of meters, which only sends yes/no signals after consuming a certain amount of electricity and water. Some clients prefer more up-to-date smart meters that require an Internet connection to process the data.
VOLUNTEERING: UKRAINIAN ARMY SUPPORT
Since the beginning of Russian military aggression against Ukraine on February 24, 2022, Softengi has been making an ongoing effort to financially support the Ukrainian people, its army, and our employees affected by the war.
In partnership with a volunteer organization called “Your Army Support,” our company has been helping frontline hospitals with medical equipment and supplies. This support is crucial for providing first aid to Ukrainian soldiers and saving the lives of the gravely injured before transporting them to safer locations for further medical treatment. Softengi is constantly in touch with those of our team members who moved to the front to fight for the future of an independent and prosperous Ukraine. Fundraisers are held to collect the money needed to purchase vital military equipment and transportation for our brave defenders.
CHARITY WORK: SUPPORTING THE CHILDREN OF WAR
War affects everyone, especially children. Hundreds of young Ukrainian souls have perished, whereas thousands have become orphans. With the horrible toll mounting by the day, Softengi strives to bring at least some comfort and warmth to children’s lives.
Our company has been working with Maya NGO on their Backpack for First-Graders initiative to help children who suffered from Russia’s military aggression go to school. This volunteer organization raises money for children who have lost their parents or homes and those belonging to vulnerable social groups to make their first steps in receiving quality education despite the current situation in the country. Softengi takes great pride in contributing to such a noble cause.
In our company, we have a charitable program called “Do the Good.”
This program aims to support orphanages. For example, we support the Gorodetsky Kyiv City Orphanage in Vorzel. We provide children with gifts for St. Nicholas Day, Christmas, New Year’s Eve, and birthdays. In 2023, Softengi plans on working even more closely with the orphanage in Vorzel to bring as many smiles to children’s faces as possible. In times like these, supporting children means the world to them.
QUALITY MANAGEMENT
We apply and adhere to ISO 9001:2008, 9001:2009, ISO/IEC 27001:2013, and other quality assurance standards, as they also adhere to sustainable development and corporate social responsibility.
Softengi provides a wide range of services in the Information Technology industry.
The key competence of our company is software development. We aim to achieve leading positions among Ukrainian and East European companies in the sphere of high-tech software development and IT services provided for customers worldwide. Geographical coverage of our top-priority markets includes the USA, Canada, Australia, and European countries.
QA Policy reflects our company goals. It is defined by the following key statements:
We live up to the business expectations of our customers;
We provide the full cycle of software development, from assessing our clients’ business needs to the implementation of their tasks;
We build transparent relationships with our clients and partners, ensuring process manageability and controllability at all stages;
We take responsibility for the quality of our solutions and services;
We constantly examine and apply modern technologies in the IT industry;
We meet the requirements of project management (PMBOK) and agile development (SCRUM);
We support and follow international standards of quality ISO 9001:2008 and national standards ISO 9001:2009;
We organize and support the Company Information Security System in accordance with the ISO/IEC 27001:2013 standard;
We have highly skilled teams and take care of the continuous professional growth of our employees through further education and certification;
We provide an opportunity to fulfill the creative potential of our employees in terms of clients’ projects and personal initiatives;
We support, follow, and extend general working principles and QA Policy of our business holding – Intecracy Group.
To implement company objectives and QA Policy, a Quality Management System is applied and constantly improved within the company. It meets corporate business needs and complies with state and international quality management standards. Softengi directs all efforts to provide advanced and high-quality services continuously.
PERSONNEL, DIVERSITY & INCLUSION POLICY
Softengi follows the best practices of the European Union, UN, and various international and internal regulations in providing equal opportunities for all employees, regardless of gender, age, and affinity to certain ethnic or religious groups. We respect human rights, diversity, and inclusion.
Softengi is engaged in promoting equal economic independence for men and women, closing the gender pay gap, advancing gender balance in decision-making, and promoting gender equality beyond the EU. Workplace equality starts from recruitment and is implemented exclusively by searching for the necessary qualifications (without specifying any age, gender, or other limitations). Women make up about 23% of candidates, whereas salaries correspond to the average rates adopted by the company for the position held.
About 40% of managers at all levels are women. In general, 35% of Softengi employees are women. We would like to empower men and women equally to make an impact in the world of IT. We believe that only through gender equality it is possible to achieve ambitious development goals.
The company recruits candidates with special needs or belonging to vulnerable groups (in particular, immigrants from the east of Ukraine and war veterans.) In addition, the company participates in the implementation of social projects. For example, we are helping people with HIV and orphans.
Moreover, Softengi provides the necessary vacation days and other compensated non-working days related to religion, medical treatment, or other reasons specified by law. Key employees, including at least one project team representative, undergo additional specialized training to ensure equal chances and compliance with the EU recommendations.
With regard to the post-COVID-19 era and the war in Ukraine, we reconsidered our approach to workflow.We care about the health and security of our employees. The well-being of our team members matters most. Considering the hazards of COVID-19 and especially the ongoing military aggression of another state, we made a serious effort to establish safe and comfortable conditions for working remotely.
We started to hold regular online meetings and collect surveys regarding how our employees feel mentally. Those team members who require any kind of support, mental (e.g., psychological consultation) or financial (relocation to another country or a Ukrainian city), receive it promptly.
In 2023, we will be focused on delivering customers’ success and reaching their business goals. As long as we satisfy the needs of our clients in terms of quality of services and project delivery, our employees can enjoy a flexible working schedule that makes them feel motivated and safe.
YELLOW-BLUE CHARITABLE FOUNDATION
Softengi is an international company with strong bonds with our Ukrainian heritage. As a socially responsible company, we support the Ukrainian people in an incredibly difficult time for the country.
One of the initiatives our company actively participates in is the Yellow-Blue Charitable Foundation. It is a charitable fund that provides aid for people trapped in disaster areas because of war. All donations go to humanitarian projects aimed at liquidating the aftermaths of Russian military aggression against Ukraine and assisting the victims of hostilities.
Softengi will continue to raise public awareness about the situation in Ukraine, provide humanitarian aid as a part of the Yellow-Blue Charitable Foundation, as well as donate money to other charitable organizations.
PARTNERS AND CONTINUING EDUCATION
We are very proud to take part in educating the new generations. This year, we continue cooperating with the Taras Shevchenko National University of Kyiv. It is important for us to share our extensive IT knowledge and contribute to the education of the new generations of students.
At Softengi, we are convinced that our best practices and expertise can induce a change. We think we can positively impact the whole industry by distributing our experience to talented students. This is the reason why we take part in the post-graduate program of Information Technologies for students pursuing their Master’s and Doctorate degrees. We are honored to be one of the companies where promising specialists can make their first steps in software development as trainees, gaining new practical insights into their future careers.
1. The administrator of Personal Data collected via the website www.Softengi.com (hereinafter referred to as “Website”) is a Company implementing business activities under the company name SOFTENGI LLC, legal address: 45 Fabryczna str., 43-100 Tychy, Poland, mailing address: [email protected], NIP: 6462935544, REGON: 243679354, registered at National Entrepreneurs Registry No 0000529398, e-mail address: [email protected], hereinafter referred to as “Administrator,” who is also a “Service Provider.”
2. Service Users are users who use the functionality of the Website.
3. Personal Data of the Service Users (hereinafter referred to as “Personal Data”) are processed in accordance with the Personal Data Protection Act, dated 10 May 2018 (Journal of Laws of 2018, pos. 1000) and Regulation of the European Parliament and of the Council (EU) 2016/679, dated 27 April 2016, on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC, Journal of Laws of EU. L., 2016, No. 119, page 1.
4. The Administrator takes special care to protect the interests of the Service Users with regard to the processing of their Personal Data as part of their activities related to the functioning of the Website.
5. In particular, the Administrator ensures that the data collected by it is:
Processed in accordance with applicable legislation;
Collected for specified, legitimate purposes, indicated in point 2 letter C, and not further processed in a way incompatible with these purposes;
Kept in a form that makes it possible to identify the persons to whom they relate no longer than it is necessary to achieve the purpose of processing.
PURPOSE AND SCOPE OF PERSONAL DATA PROCESSING
1. The Administrator collects and processes the following Personal Data:
Data on job offers viewed;
Data sent by the Customer using the recruitment form;
Customer’s activity on the Website;
Data of the User’s session;
Data of the User’s web browser;
Data about the User’s operating system.
2. The Administrator may additionally collect and process the following types of Personal Data:
Location data of the Service User;
Data provided by the Customer in a satisfaction survey.
3. Personal Data indicated in point 2, letters A and B are used for:
Recommendations of the job offers;
Job searches;
Calculation of the potential salary;
Provision of CV templates, guides, and other documents;
Auditing of the level of Customer’s satisfaction;
Adjusting the functionality of the Website to the Customer’s needs.
4. The provision of Personal Data indicated in point 2, letters A and B, is fully voluntary.
5. The provision of the Personal Data indicated in point 2 letter A is necessary to provide services by the Service Provider.
SERVICE USER’S RIGHTS
1. The Service User has the right to access its Personal Data, remaining within the Service Provider’s facilities.
2. The Service Users are entitled to:
To control the correctness of their Personal Data processing;
To request the supplementation of their Personal Data;
To correct their Personal Data;
To remove their Personal Data.
3. The above-indicated rights can be exercised, among others, by sending an appropriate email to the Service Provider’s email address. The Service Provider takes the obligation to notify the Service Users each time about changing their email address.
“COOKIES” POLICY
1. The Website uses “Cookies.” Their installation is necessary for the proper provision of services on the Website and for its proper functioning;
2. The Customer is entitled to make a decision on the access of “Cookies” to their computer by selecting them in the browser’s dialog box;
3. Detailed information about the possibilities and ways of handling “Cookies” is available in the software settings (web browser).
Thank you for your attention!
Despite a harsh business environment caused by Russian military aggression against Ukraine, Softengi will continue to provide outstanding IT solutions for our clients in 2023.
To read more about our updates and activities with regard to CSR, please use the news section.
