Zeppelin is an official dealer of the world famous Caterpillar brand with over 17,000 employees and thousands of units of machinery spread out across seven CIS countries. The company is growing rapidly and, at a certain stage, it became necessary to find a way to optimize its business processes.
Several different incompatible accounting and inventory software programs were involved in processing customer and equipment-related tasks. Employees had to manually collect and cross-check information from various systems, which took a substantial amount of time. As a result, the company missed out on numerous opportunities for additional equipment sales which, in turn, could have increased average cash flow and correspondingly, could have led to the generation of higher profits.
Softengi’s task was to develop a software system which allowed significant reduction of the average order processing time.
Our development process, based on the Agile methodology, provided Zeppelin with complete control over the projects’ progress and the ability to make necessary adjustments at any stage of the software development process. Thanks to this approach, the Softengi team was able to consider every characteristic of the clients’ business processes.
The following technological solutions were used during the development process: Microsoft SharePoint, ASP.Net, MS SQL Server.
As a result, Softengi team, furnished with a list of business requirements and a set of features expected by the client, developed a tailor-made solution which led to an increase of the client’s profitability. The new system paid off after the first six months of usage.
More specifically: the Softengi solution decreased equipment maintenance costs, reduced employee workload and increased the quality of services provided to customers, the numbers of which are growing constantly — as surely as the company’s profits are.
“We worked for the first time by SCRUM methodology. We liked that Scrum-team was quite flexible and client-oriented. The development was done in time and the costs were within the limits stated in the quotation. We will be pleased to further cooperate with Softengi because they do meet the needs of the customer!”
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