• At least 2 years on the relevant position;
  • Experience in supporting customer service software systems (CRM) and / or web systems;
  • Knowledge of programming / scripting, SQL, service and interaction with the customer, knowledge of Windows and Linux systems;
  • Experience in building high-quality IT processes, quality monitoring systems;
  • Technical English.


  • Project management experience, experience working with various IT manufacturers;
  • Experience in supporting, implementing and administering crm / callcenter / web systems, developing software solutions, strong knowledge of Windows and Unix systems administration, understanding and knowledge of application level protocols;
  • Experience in building high-quality IT processes, quality monitoring systems.


  • Introductory analysis;
  • Communication on architecture, support of an integration ticket;
  • Development of technical specifications for the interaction of systems;
  • Preparation of technical specifications for the contractor to integrate;
  • Documenting tasks for the contractor;
  • Display control as agreed.

Softengi Benefits

Friendly team

Innovative projects

Convenient environment

Development & career

Flexible hours

Competitive salary

Medical insurance

Performance reviews

Legal support

Shuttle buses

Corporate events

Comfortable facilities

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